We ship to the United States and the United Kingdom. We can't ship to PO Boxes, APO/FPO/DPO addresses or US territories. Our fragrances contain alcohol, which limits how they can travel. Outside the US and UK? Find us at our retail partners.

Yes. Standard shipping is free on US orders of $75 or more, including Alaska and Hawaii. UK orders of £75 or more ship free too. The threshold applies after discounts and before taxes.

In the US, including Alaska and Hawaii, choose Standard or Express 2-Day at checkout. In the UK, we offer Standard shipping.

We work with trusted national carriers. We pick the best one for your address and the items in your order. Your shipping confirmation email shows the carrier and your tracking link.

Not always. Depending on what you ordered, your items may ship in separate packages, each with its own tracking link.

No. You won't pay anything on delivery.

It depends on your order. Some orders require an adult signature at delivery. If yours does, please make sure an adult is available to receive it.

Your order goes into preparation right after checkout. We pack and ship standard orders within 1-2 business days, Monday to Friday. You'll receive your tracking link by email within that time. Express orders placed by 2pm ET ship the same business day. Orders placed on weekends or holidays ship the next business day. During launches, sales and the holiday season, please allow 1-2 extra business days.

We don't ship on New Year's Day and the day after, MLK Day, Presidents' Day, Memorial Day, Juneteenth, July 4th, Labor Day, Indigenous Peoples' Day, Thanksgiving and the day after or Christmas and the day after.

Your order goes into preparation right after checkout, so we can't cancel it or change the shipping address once it's placed. Please check your details before you pay. Questions? Contact us at cs@dsanddurga.mom.

Not at this time. Online orders ship to the address you enter at checkout.

Once your order ships, we email you a confirmation with your tracking link.

Check your spam or promotions folder first. Your tracking email can take 1-2 business days to arrive. Still nothing after 3 business days? Contact us at cs@dsanddurga.mom with your order number.

Tracking can take up to 2 business days to show the first scan, and some updates appear late. If nothing changes for 5 business days, contact us at cs@dsanddurga.mom and we'll look into it.

Sometimes packages show as delivered a day early. First, check around your door, mailroom and with neighbors. Look for a delivery notice. Still missing? For US orders, you can open a claim through our claims portal 15 days after your order was marked as delivered. This gives the carrier time to locate your package. Please file your claim within 30 days of the delivery date. For UK orders, contact us at cs@dsanddurga.mom with your order number.

We're sorry. Please check your order when it arrives. For US orders, file a claim through our claims portal within 14 days of delivery with your order number and photos of the box and the items. For UK orders, contact us at cs@dsanddurga.mom with your order number and photos.

Checkout+ is optional coverage you can add at checkout on US orders. It is not available in the UK. If you opted in and your package is lost, stolen or damaged, we'll send a free replacement. If the item is out of stock, we'll offer a refund or store credit. If you opted out, we can't replace orders lost or damaged in transit.